Shipping, returns and payments

Shipping Policy

Orders are normally prepared for shipment within 2–3 business days after successful payment and any required order verification.

Orders are shipped with tracking where available.

International shipping is available to supported destinations. Available shipping methods and charges are shown at checkout.

Delivery estimates are estimates and are not guaranteed.

Customs duties, import taxes, brokerage charges, or similar destination-country charges are the buyer’s responsibility unless they are explicitly collected at checkout.

If an order is delayed in transit, ABODOMAH may investigate the shipment with the carrier before determining the appropriate resolution, subject to applicable customer rights.

For items reported damaged in transit, the customer may be required to provide photographs of the item and packaging. If transit damage is confirmed and a return is approved, ABODOMAH covers the approved return-shipping cost.

Return & Refund Policy

A return request may be submitted within 30 days of delivery.

If the return is approved, the item must be shipped back within 7 days of approval.

The item must be returned in the same condition in which it was received. It must not be altered, disassembled, modified, damaged after delivery, or have parts removed or substituted.

For change-of-mind returns, return shipping is paid by the buyer. If ABODOMAH sent the wrong item or confirmed transit damage/store error, ABODOMAH covers the approved return-shipping cost.

Returns should use tracked and securely packed shipping. Insured shipping may be used where reasonably available, without making a blanket insurance guarantee.

Approved refunds are normally issued to the original payment method within 3–5 business days after the returned item is received and inspected. Original shipping charges are not refundable for change-of-mind returns.

Exchanges are not guaranteed because watches are individual items. There is no standard restocking fee.

“For Parts or Repair” items are not automatically final sale merely because of that condition classification.

Customs duties or fees paid directly to third parties are not refunded by ABODOMAH.

Payment methods
Available payment methods are displayed at checkout based on the store’s current payment configuration and the customer’s location.

Checkout and order confirmation
An order is confirmed after checkout has been completed successfully. Order confirmation information is provided through the store’s configured Shopify order and notification system.

Payment issues
An order is not confirmed unless checkout is completed successfully.

If a payment attempt does not complete, please review the information entered and try again where appropriate. If the issue continues, contact ABODOMAH for store-related assistance.

Payment authorization or card-decline issues may also need to be addressed with the relevant payment provider or financial institution.

Order cancellation
You may request cancellation before the order has shipped.

Cancellation cannot be guaranteed once order preparation has begun or the shipment has been handed to the carrier.

If the order has already shipped, the Returns Policy will apply instead.

Refunds for cancelled orders
If a paid order is cancelled before shipment, ABODOMAH will normally process the refund to the original payment method within 3–5 business days after cancellation is confirmed.

The payment provider or financial institution may require additional time for the funds to appear in the customer’s account.

Order changes
You may request changes to your order before it ships, such as updating shipping details.

Changes cannot be guaranteed once order preparation has begun.

If you would like to purchase a different item, the original order should be cancelled where cancellation is still possible and a new order placed for the alternative item.

Incorrect or incomplete shipping address
Customers are responsible for providing a complete and accurate shipping address.

If you notice an error, please contact ABODOMAH as soon as possible before the order ships.

Once the shipment has been handed to the carrier, address changes cannot be guaranteed.

If an order is returned because of an incorrect or incomplete address provided by the customer, any applicable re-shipping cost will be the customer’s responsibility.

If the address error was caused by ABODOMAH, the store will cover the appropriate corrective shipping cost.

Unclaimed or refused deliveries
Refusing delivery or failing to collect a shipment does not automatically complete a return.

The item must first be returned to ABODOMAH and inspected. Any eligible refund will then be handled in accordance with the Returns Policy.

Where additional shipping or carrier charges result from a refusal or failure to collect the shipment and are attributable to the customer, those charges may be deducted from the refund, subject to applicable mandatory consumer rights.

Order verification
ABODOMAH may review an order before shipment and may request additional information when reasonably necessary to verify the order, payment, or shipping details.

If an order cannot be satisfactorily verified, it may be cancelled.

Any captured payment for a cancelled order will be refunded to the original payment method.

Item availability after ordering
In the uncommon event that an ordered item is no longer available and the order cannot be fulfilled, ABODOMAH will contact the customer and cancel the unavailable item.

Any amount paid for that item will be refunded to the original payment method.

ABODOMAH will not automatically substitute another item or issue store credit instead unless the customer expressly agrees to a different solution.

Pricing or listing errors
In the uncommon event of a clear material error in a product price or listing information, ABODOMAH may contact the customer and cancel the affected order if necessary.

Any captured payment for a cancelled order will be refunded to the original payment method.

Pricing and currency
The order total shown at checkout is the amount charged by the store for the order, subject to the checkout configuration.

If your payment provider converts the transaction into another currency, its own exchange rate and any applicable conversion or banking fees may apply.

These charges are determined by the payment provider and are not controlled by ABODOMAH.

Taxes at checkout
Any taxes collected by the store are shown at checkout according to the applicable Shopify configuration.

Customs duties, import taxes, or other charges collected separately by authorities, carriers, or third parties are not included unless explicitly shown as collected at checkout.